Everybody has opinions that are close to their heart. In the last couple of weeks, I have realized that I have conversations with certain people when I feel wronged. My emotions are up (and I am usually tired.) I assume the worse and do not give that person the benefit of the doubt. I sometimes just clam up and avoid the talk. Why do I do this??? It is because I am not prepared to have a conversation.
Patterson, Grenny, McMillan, and Switzler’s (2012) book on Crucial Conversations gives me the steps on how to have talks when stakes are high. They highlight eight steps on what I should do to have tough conversations. I have made a slide show that explains the steps.
I know that I will be having conversations in the next couple of months about my makerspace innovation plan. I am starting with my “heart,” and I now know how to “check my emotions.” I will not have to walk on “eggshells” and discuss the facts! Silence will not be the answer anymore for me!!! I will be able to talk to my co-workers effectively (and maybe even family and friends.)
Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2012). Crucial Conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.